The health care workforce is our most precious resource. Hospitals and health systems are committed to supporting them today, preparing them for tomorrow and building a pathway for the future. This report, developed under the guidance of the AHA Board of Trustees’ Task Force on Workforce and with input from many members of the AHA, will help hospitals navigate workforce challenges and opportunities, as well as highlight strategies and resources to assist on these pivotal efforts.
Strengthening the Health Care Workforce:
Strategies for Now, Near and Far
Section 1: Supporting the Team
- Addressing Well-Being
- Supporting Behavioral Health
- Workplace Violence Prevention
Section 2: Data and Technology to Support the Workforce
- Data and Analytics
- Technological Supports
Section 3: Building the Team
Coming September 2022
Workforce Solutions: Recruitment and Retention Strategies in the Wake of the COVID-19 Pandemic | Examples of how organizations can bring in new talent using scholarship funds and education, as well as support current employees by providing organization-owned housing or funds to assist employees in purchasing a home near their place of work.
Video and summary | Achieving greater workforce resiliency featuring Dr. Heather Farley, chief wellness officer at Christiana Care Health System
Podcast series | Leadership Beyond the Pandemic; resiliency, redesigning workflow and more featuring nurse leaders from Yale New Haven Hospital, VCU Health, Chilton Medical Center part of Atlantic Health System, and Saint Barnabas Medical Center.
Solutions from the field PDF | featuring 10 hospital examples developed during the COVID-19 pandemic that support caregiver well-being.
Behavioral health podcast | a discussion between Dr. Rod Hochman, AHA Board Chair and Dr. Robert Trestman, chair for psychiatry and behavioral medicine at Carilion Clinic and professor at Virginia Tech/Carilion School of Medicine
Well-Being Playbook PDF |AHA guide for hospital leaders to develop and execute a well-being program
Compendium to lead with confidence and care | AONL Leading Through Crisis: A Resource Compendium for Nurse Leaders
Creating safer workplaces Podcast and PDF | A guide to mitigating violence in health care settings developed by the AHA and International Association for Healthcare Security and Safety
January 27, 2022 – NYT Advertorial: Hospital Workforce Shortage Crisis Demands Immediate Action
January 25, 2022 – Data Brief: Workforce Issues Remain at the Forefront of Pandemic-related Challenges for Hospitals
December 2, 2021 – WSJ Advertorial: Supporting the Health Care Workers Who Supported All of Us
AHA Radio News Release: Action needed to address health care workforce ‘national emergency’
AHA Fact Sheet: Strengthening the Health Care Workforce
AHA letter to White House COVID-19 Response Team Coordinator | Urging investigation of price gouging by staffing agencies
AHA letter to FTC Chairwoman Slaughter | Investigate nurse staffing agency anticompetitive practices
AHA data brief on workforce challenges and related slide deck | outlining how current challenges threaten hospital and health systems’ ability to care for patients and communities
AHA briefing spotlighting workforce challenges featuring leaders from Advocate Aurora Health, MUSC Health, and Susan B. Allen Memorial Hospital
Workforce Competency Development
The core mission of hospitals and health care systems is caring for people. To fulfill that mission, hospitals and health systems need compassionate, skilled, trained, and dedicated professionals.
Health care is a labor-intensive field, requiring 24-hour-per-day/seven-days-per-week staffing to achieve optimal quality outcomes. Investment in a qualified and engaged multi-disciplinary workforce is foundational.
To advance workforce issues, the AHA has developed a Workforce Agenda focused on the following priorities:
- CAPACITIES: Ensure hospitals have sufficient workforce capacities, through a pipeline of talent that hospitals can hire, retain and grow, to be able to successfully support health in their communities.
- COMMUNITIES: Support and tap into health professional communities to build resiliency and a healthy, safe, and diverse work environment.
- COMPETENCIES: Identify, promote and develop required workforce competencies for current and future needs.
- CATALYSTS: Provide tools, programs and services to be catalysts for member and field action to change and adopt new technologies and models for care delivery.